About Us

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

What’s in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability

About the opportunity

The Learning and Development Coordinator supports the Head of Program Delivery & Compliance for the development, implementation and execution of learning projects for HELP.  

Your key responsibilities will include but are not limited to:

• Design and deliver program content to meet organisational capability needs across the organisation
• Apply creativity to learning design, to build employee capability in a way which inspires and constructively challenges them
• Administer the learning management system and prepare compliance reporting
• Design, develop and facilitate interactive blended learning solutions
• Review and analyse learning material to ensure material remains current and compliant
• Evaluate the effectiveness of learning from delivery to competency/performance on the job
• Consult with stakeholders and subject matter experts to understand learning and capability needs to create the desired learning
• Support the development of career planning tools to support employee development and retention
• Support the development of a range of learning tools and supports focusing on the 70/20 elements of learning; including tools to support COP, Coaching, Mentoring and ‘Day in the life of’ experience
• Manage the reporting and tracking requirements for traineeships as required
• Provide high level and professional customer service to all stakeholders internal and external

This is a Full-Time position based at Eagle Farm. 

About you: 

We are seeking a motivated and value driven individual with strong understanding of the Learning and Development space. Your ability to advise, mentor and coach internal leaders and staff at all levels of seniority will be the key to your success, you will aim to meet the following: 

• Tertiary qualification or equivalent or 2 years’ experience in a similar role (desirable)
• Certificate IV Training and Assessment (desirable)
• Current unrestricted Australian Drivers Licence
• High attention to detail
• High level written and communication skills
• Proficient learning and development skills in theory, design and facilitation
• Creativity and innovation to ensure learning outcomes are achieved
• Demonstrated ability to work autonomously and as a collaborative team member
• Well-developed IT skills including the use of database software, word processing and spreadsheets and advanced skills in e-learning development software
• High level of integrity
• Flexible, adaptable with a commitment to achieving results
• Ability to analyse problems and formulate and implement practical courses of action

How to apply for this role?

If you’re looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application.

Applications close: Applications will be assessed as they are received.

Contact: To learn more about this opportunity please contact the Recruitment team on: recruitment@helpenterprises.com.au

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.

If you would like to learn more about working for us or what we do, we encourage you to visit www.help.org.au or follow us on LinkedIn