About us

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

What’s in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

About the Role

This position is responsible for the direct person-centred employment supports to supported employees that enable them to maintain employment and to maximise their independence, competence and integration in the workplace. It will require consultation with our supported employees regarding decisions that have an impact on their lives and will guide employees to set and achieve their personal goals. 

As an Employment Support Worker, you will: 

• Adopt a person-centred practice which puts supported employees, their families or guardians at the forefront
• Check in daily with the Employment Coach and Site Supervisor to create daily support plans 
• Implement actions as identified in any Individual Support Plan or Positive Behaviour Support Plan, that align with supported employees' needs and goals
  
• Work alongside supported employees to maintain focus and build on productivity and capabilities
• Document reportable behaviours through FOLIO and notify Production Team Leader and Employment Coach.
  
• Record clear and concise notes relevant to the supported employee’s progress towards goals and individualized supports provided.
  
• Carry out all task and functions in accordance with National Disability Industry Standards and Organisational Policies and Procedures to ensure consistent and best practice service delivery
• Maintain appropriate and effective communication with all stakeholders, including leaders, colleagues and management.

This is a Full-Time position based at: Acacia Ridge

About You

To be successful in this role, you will have:

• Certificate IV in Disability or equivalent, or proven industry experience
• Dedication to person centred support principles & individualized support practices
• Demonstrated knowledge and understanding of the National Disability Industry Standards
• Capability to support people to make choices and decisions to achieve their personal goals
• Ability to work both independently and a in team environment, striving towards a common goal
• Ability to apply understanding of ‘duty of care’ to delivering support services and escalate issues when needed

How to apply for this role?

If you are determined to make a difference and want to join our team of HELP Hero’s, we encourage you to submit your application.

Applications will be assessed as they are received

Contact: To learn more about this opportunity please contact the Recruitment team on: Recruitment@helpenterprises.com.au 

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), current First Aid and CPR certificate, professional reference checks and a national police check. 

If you would like to learn more about working for us or what we do, we encourage you to visit www.help.org.au or follow us on LinkedIn