About Us

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

What’s in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

• An extra 4 days a year of paid personal wellbeing leave!
• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Global benefits on our rewards platform - Perkbox! Get access to exclusive perks, thousands of deals and discounts for you to use every day!
• Access to Help’s Health and Wellbeing wellness platform
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

About the opportunity

As an Employment Coach your purpose is to drive quality disability service provision, fostering person centered practices for all supported employees, in alignment with commercial outcomes and in partnership with site leaders and other relevant support staff. This is achieved by a constant emphasis on attraction, induction and development of supported employees through individualized supports, ongoing training and capacity building.

As an Employment Coach, you will:

• Create and seek opportunities that enable supported employees to appreciate their potential and explore pathways suitable to their needs
• Identify relevant and appropriate skill development and vocational goals during Individual Support Plan meetings with supported employees, their families or guardians, to develop and implement a plan that may involve our onsite support worker
• Ensure supported employees are given opportunities to make their own choices and decisions, in regard to their support needs, goals and ambitions.
• Regularly review supported employees progress towards identified goals and formally record updates using the Individual Support Plan
• Ensure supported wage assessments are scheduled, and pre-timings completed in a timely manner and supported employees are supported and informed of the process. 
• Ensure efficiency and compliance with administrative processes in line with organisational policies, procedures, and guidelines applicable to the National Disability Insurance Agency.
• Lead and mentor support workers to deliver person-centered employment supports to supported employees that enable them to maintain employment and to maximise their independence, competence and integration in the workplace

This is a full-time position Based at: Acacia Ridge

About you: 

We are seeking motivated and values driven individuals to join our Commercial division as an Employment Coach. Your care and dedication to each supported employee will be evident by the hard work you put in:

• Qualifications or recent experience in the Disability Sector 
• Skills and knowledge associated with working within a positive behavior support framework
• Interpersonal and communication skills required to develop and maintain relationships with supported employees, their families and/or guardians
• Knowledge of current government funding arrangements in particular the NDIS framework
• Positive attitude with a high level of customer service, networking and stakeholder engagement skills
• Proficient in use of MS office and other management systems
• Demonstrated ability to develop and implement individual support plans and participate in effective session planning activities that aim to support employee goals
• Demonstrated understanding of risk management principles and the effective application of risk management strategies in service and support planning activities
• Demonstrated experience in complex case management

How to apply for this role?

If you’re looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application.

Applications close: Applications will be assessed as they are received.

Contact: To learn more about this opportunity please contact the Recruitment team on: recruitment@helpenterprises.com.au

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.