About Us

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

What’s in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

• An extra 4 days a year of paid personal wellbeing leave!
• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Global benefits on our rewards platform - Perkbox! Get access to exclusive perks, thousands of deals and discounts for you to use every day!
• Access to Help’s Health and Wellbeing wellness platform
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

About the Role

We are seeking a number of experienced Support Workers across multiple disciplines (Hubs, Community, Supported Living) to join our team on a Casual basis. you will be responsible for providing exceptional support to a range of clients.

As a Support Worker you will support people living with disability:

• Provide person-centred active support to participants in one-to-one settings
• Assist in the creation and monitoring of individual goal plans or follow planned programs, as directed
• Complete required documentation and progress notes as required
• Promote a stimulating, caring and culturally appropriate environment for participants
• Provide any required self-care, social and emotional support to participants
• Use positive behaviour support strategies and authorised restrictive practices where required
• Willing to complete sleepover shifts attending to participant needs
• Maintain appropriate and effective communication with all stakeholders, including Team Leaders, peers and management

Role location: Mitchelton + More 

About You

You will have:

• Demonstrated experience supporting individuals with disability
• Dedication to person centred support principles & individualised support practices
• Demonstrated ability to complete job tasks in accordance with participant plans in a timely manner
• Ability to apply understanding of ‘duty of care’ to delivering support services and escalate issues when needed
• Demonstrated ability to write and maintain accurate written records and documentation
• Ability to use clear and concise language in verbal communication
• Passion for improving the life of people living with a disability

We can offer an IMMEDIATE START if you possess the following –

• Criminal History Check (must be less than 6 months old)
• Current NDIS Worker Screening and Blue Card
• Current First Aid and CPR certificates
• All support workers must have a current "C" class driver's licence and a roadworthy, registered and insured vehicle

How to apply for this role?

If you are determined to make a difference and want to join our team of HELP Hero’s, we encourage you to submit your application.

Applications close: 20/04/2024

Contact: To learn more about this opportunity please contact the Recruitment team on: Recruitment@helpenterprises.com.au 

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check. 

If you would like to learn more about working for us or what we do, we encourage you to visit www.helpenterprises.com.au or follow us on LinkedIn